If you want your valuable instrument to remain in tip-top condition, it’s mucho importante that you make use of a guitar humidifier to ensure its wooden infrastructure is consistently exposed to only optimal conditions, especially if you live in a region with dry seasons. The Oasis® OH-1 guitar humidifier fits perfectly in the sound hole of your acoustics. Be advised, it is NOT capable of restoring humidity to a dried out guitar. Instead, assuming your guitar is already hydrated, the OH-1 will maintain 45-55% relative humidity inside the instrument body when the humidity outside the case is between 25-40%. It comes with a 10 cc. syringe for easy filling of distilled water. And it comes with a stabilizer bar for easy mounting. Because distilled water lacks the dissolved minerals of tap or bottled water, it lasts longer, and therefore is the recommended water source. Be advised, the OH-1 does NOT fit in a flat-top style case because the cap of the device juts out a little. Arch-top cases, on the other hand, do tend to have enough space to clear the device.
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Delivery Timeframe: Your order should depart from our warehouse within 5 business days and is sent via FedEx Ground. A tracking number will be emailed to you directly from FedEx as soon as the shipment is en-route.
Payment Processing: We will not charge your credit card until the item is ready to ship.
We take pride in our craftsmanship. If a product arrives damaged, please email us photos (required) of the damaged component and the box in which it was shipped and notify us immediately (i.e., within the first 15 days of your delivery date) and we will ship you replacements for the damaged parts and issue return shipping for the damaged parts (if we require the damaged parts to be returned).
For non-damaged returns, we must be notified via email within the first 30 days of your delivery date. We will take back the product and issue a full refund of your purchase price, minus the return and the initial shipping cost. All returns must arrive at our receiving location in perfect, unused, and resellable condition. Please notify us via e-mail as to the reason for the return as well as your name, address, order number and name of product purchased. We will then contact you with a Return Authorization # and instructions on where and how to make the return. Please keep all original packaging to make the return.
NOTE: Please allow 15 business days from the time the item is returned to process a refund. Please note credit card refunds may not appear until the following billing cycle.